EnergyFunders Privacy Policy

Effective: February 1, 2019

EnergyFunders, LLC and EF Funding Portal, LLC (together, “EF,” “we,” “us,” “our” or the “Company”) operate the website located at Energyfunders.com (the “Site”). We connect entrepreneurs (“Fundraisers”) who operate, found, or start energy-based businesses (“Companies”) with people who may be able to provide financing, advice and other support to those Companies (“Investors”). Among other things, EF offers web-based tools. EF also provides supplementary materials that educate both Fundraisers and Investors about the nature of entrepreneurship, the process and perils of investing in startup companies, investing in businesses, and “crowdfunding” – the funding of a project or venture by raising small amounts of money from a large number of people. The services, features, content or applications that may be offered from time to time by EF in connection with the Site and/or EF’s business are collectively referred to as the “Services.”

This website privacy policy (“Privacy Policy”) describes how EF, EF Advisor LLC, and affiliates (collectively, “EF,” “we,” “us,” or “our”) collect, use, and share information about users of our websites, including Energyfunders.com and blog.Energyfunders.com, and associated services (collectively, our “Website”). By using our Website, you acknowledge and consent to our practices described below. Your use of our Website is also subject to our Terms of Use.

Information you provide us

We receive information about you if you choose to provide it to us, such as when you register for and create a profile on our Website. This information may include your name, address, phone number, email address, photo, Social Security number, date of birth, net worth, income, status as an accredited investor, your biography, and your website. If you choose to invest in a business through our Website, we will collect payment information from you, such as financial account information or payment card information, and we may collect information to verify your income, such as a bank statement or W-2 form. Please note that we do not store your payment card information, but we do store other financial information. If you choose to add an investment entity to your profile, we will also collect information about the entity.

If you would like to raise funding for your business with our Website, we collect information about you and your business, your fundraising terms, and payment information.

We also collect information when you post questions or comments on our Website, send or receive direct messages from other users, or when you contact us, including via email, phone, or social media.

When you visit our website

We automatically collect certain information when you use our Website, including: (i) information about your interaction with our Website, including the actions you take, the pages or other content you view or otherwise interact with, and the dates and times of your visits; and (ii) device information, such as your IP address, operating system information, and web browser and/or device type and language.

Information from other sources

In order to provide the services on our Website, including verifying your identity and other information you provide us, we collect information about our users from third parties and combine it with other information we receive from or about our users.

Third party services

If you decide to register through or otherwise grant access to a third party social networking or authentication service that we may make available (“Integrated Service”), such as Facebook, LinkedIn, Twitter, or Angellist, we will collect certain personal information that you have provided to the Integrated Service (such as your name, email address, photo, and other information you make available via the Integrated Service) and an authentication token from the Integrated Service. The personal information collected from the Integrated Service may be used to register you on our Website and to provide some of the features of our Website. You may revoke our access to your account on the Integrated Service at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You understand that certain features of our Website may not be available to you if you choose to remove our access to your account with the Integrated Service.

Cookies and other technologies

When you visit our Website, we and our service providers collect certain information through the use of “cookies” and other technologies to better understand how our users navigate through our Website, learn what content is being viewed, and administer and improve our Website. Cookies are small text files that web servers place on an internet user’s computer that are designed to store basic information and to recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Website. We use Google Analytics cookies for data analytics purposes, and you can find more information on how Google uses data from these cookies at www.google.com/policies/privacy/partners/. Please consult your web browser to learn the proper way to modify its cookie settings. Please note that if you delete, or choose not to accept, cookies from our Website, you may not be able to utilize the features of our Website to their fullest potential.

Some of our service providers, including Google, use cookies and similar technologies to show you our ads on other websites across the Internet. These ads may be directed to you based on your past visits to our website and your use of our Website in order to provide you with the most relevant content. You can opt out of our service provider’s use of cookies for directed marketing purposes by visiting the Network Advertising Initiative’s opt-out page. Please note that after opting-out, you will continue to see ads from these service providers, but they will not be based on your past activities.

More specifically, cookies are utilized through the following third-party integrations: Google Analytics, Facebook Conversion Tracking Pixel, Hotjar, and Tawk.to.

Google Analytics and Hotjar Form Analysis & Conversion Funnels
Personal Data: Cookies and Usage Data

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Heat mapping and session recording
Hotjar Heat Maps & Recordings
Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.

Hotjar honors generic “Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Interaction with live chat platforms
Tawk.to Widget
Personal Data: Cookies, Data communicated while using the service and Usage Data
The Tawk.to Widget is a service for interacting with the Tawk.to live chat platform provided by tawk.to ltd.

Use of Facebook Conversion Tracking Pixel

Our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/
Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.
Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/

Use of Google Analytics with anonymization

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. Google Analytics employs so-called “cookies“, text files that are stored to your computer in order to facilitate an analysis of your use of the site.

The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.
We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area.
Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.

Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en

Use of Facebook components

Our website employs components provided by facebook.com. Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited.

When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the “Like“ button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not.

If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://de-de.facebook.com/about/privacy/
In addition, tools are freely available on the market that can be used to block Facebook social plug-ins with add-ons from being added to all commonly used browsers: http://webgraph.com/resources/facebookblocker/
You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/

Use of Twitter recommendation components

Our website employs components provided by Twitter. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
Each time our website receives an access request equipped with a Twitter component, the component prompts your browser to download an image of this component from Twitter. Through this process, Twitter is informed precisely which page of our website is being visited. We have no control over the data that Twitter collects in the process, or over the extent of the data that Twitter collects. To the best of our knowledge, Twitter collects the URL of each website accessed as well as the IP address of the user, but does so solely for the purpose of displaying Twitter components. Additional information may be obtained from the Twitter data privacy policy, at: http://twitter.com/privacy.

You may change your data privacy settings in your account settings, at http://twitter.com/account/settings.

Use of YouTube components with enhanced data protection mode

On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company belonging to Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

To this end, we use the “ – enhanced data protection mode – ” option provided by YouTube.
When you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser.
According to the information provided by YouTube, in “ – enhanced data protection mode -”, data is only transferred to the YouTube server, in particular which of our websites you have visited, if you watch the video. If you are logged onto YouTube at the same time, this information will be matched to your YouTube member account. You can prevent this from happening by logging out of your member account before visiting our website.

Further information about data protection by YouTube is provided by Google under the following link: https://policies.google.com/privacy?hl=en&gl=us

Data protection statement for Google +1

Our website uses the “+1” buttons involved in the use of the social network Google+. This network is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Using “+1” buttons when visiting our website will establish a direct connection between your web browser and the servers of Google Inc. Unfortunately, we have no influence on the scope of the data Google Inc. collects by means of these buttons. According to Google Inc. itself, the company only collects personal data when a “+1” button is clicked. Such data (along with the IP addresses in question) will only be collected and processed on website visitors who are also logged into your Google+ account at the time. For further information on the purposes and scope of the data collected and methods you can use to protect your privacy, please refer to the data protection information provided by Google Inc. at http://www.google.com/intl/en/policies/privacy/. If you are a Google+ member and wish to prevent Google Inc. from collecting your personal data and associating it with your user account, we recommend logging out of Google+ before visiting our website.

Data protection statement for LinkedIn

Our website uses the “LinkedIn Share Button”. When you access our website, your web browser will establish a brief connection to the servers of LinkedIn AG, which is necessary for this button’s functionality (including the counter value displayed). LinkedIn does not store any personal data regarding the websites users visit; in particular, it does not store any IP addresses. The “LinkedIn Share Button” also does not involve any user behavior analysis based on cookies. Information on data protection as it pertains to the “LinkedIn Share Button” and other topics is available at https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv.

Data protection statement for Google Analytics

Our website employs the Google Analytics services provided by Google Inc. The website usage analysis involved is made possible by the storage of cookies on your computer, which generate information on your usage behavior and transfer it to Google Inc. An abbreviated version of your IP address is typically included in the data sent to Google’s servers. In exceptional cases, your full IP address may be transferred. Google uses this information on our behalf to create reports on how visitors use our website. The IP addresses identified by Google Analytics will not be associated with other Google data. If you wish to prevent the storage of cookies on your computer, you can configure the related settings accordingly in your web browser. Unfortunately, this can result in limited functionality on our website.

If IP addresses are not being anonymized (read: masked) through the addition of the code “gat._anonymizeIp ( ) ;”, the data collected will be handled in accordance with the United States’ data protection laws, as applicable, and Google’s terms of use, which prohibit the transfer of personal data to Google. You can prevent the collection and storage of your data going forward at any time by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en.

Data protection notice for Google AdWords Remarketing

EnergyFunders also makes use of Google remarketing tags. These tags are another area in which Google utilizes cookies that are stored on visitors’ computers to facilitate analysis of how they use websites. The information generated on your use of our website (including your IP address) will be transferred to a Google server in the United States for storage. Google will then truncate the last three digits of your IP address to eliminate the possibility of it being associated with you. Google may also transfer this information to third parties, provided that these parties have been commissioned by Google to process it and doing so is permissible by law. Third-party providers (including Google itself) employ stored cookies to display advertisements on websites based on users’ previous visits. Google will never associate your IP address with any of its further data. You can withdraw your consent to having your data collected and stored in the future at any time. You can also deactivate Google’s use of cookies by accessing this page to turn off Google advertisements. You can withdraw your consent to having your data collected and stored in the future at any time. For further information on Google’s related provisions, please click here.

Data protection notice for Google AdWords Conversion Tracking

This website also employs Google’s conversion tracking technology. This is another area in which Google AdWords will store a cookie on your computer if you arrived on our website via a Google advertisement. These cookies will expire after 30 days and are not used for personal identification purposes. If you access certain sections of our website and the cookie on your computer has not yet expired, we will be able to determine that you were directed to those sections after clicking on a particular advertisement. Every AdWords customer receives a different cookie, which means that cookies cannot be tracked through these customers’ websites. The information collected with the help of conversion cookies enables us to generate conversion statistics. As a result, we can determine the total number of users who have clicked on our advertisements and were thus directed to a site equipped with a conversion tracking tag. We do not, however, receive any information that could be used to identify individual users. If you wish to opt out of the tracking process, you can decline the necessary cookie (such as by deactivating the automatic generation of cookies in your browser’s settings). You can also deactivate conversion tracking cookies by instructing your browser to block cookies from the domain “www.googleadservices.com”. Google’s own notice on its data protection efforts in connection with conversion tracking is available here.

Data protection statement for HubSpot

To analyze the visitors to our website and manage the data it collects with their consent, we employ the services of HubSpot Inc., 25 First Street, Cambridge, MA 02141, USA. HubSpot also uses cookies and stores the data collected on its servers in the United States. HubSpot is a member of the so-called EU-US Privacy Shield procedure. We are convinced that HubSpot has indeed fulfilled the self-certification according to EU-US Privacy Shield. HubSpot also publicly commits itself to comply with these principles. The current certification is up to date after our test.

E-Mail Newsletter / Notification

Since the operation of an e-mail list is anything but technically trivial, we use a technical service provider who processes and uses the data. We have deliberately chosen HubSpot, Inc. HubSpot Headquarters (Cambridge, MA), 25 First St., 2nd floor, Cambridge, Massachusetts 02141. HubSpot offers excellent technical features and has very well secured IT systems. The company is a member of the so-called EU-US Privacy Shield procedure.

The e-mail address is only stored for the purpose of sending the owner of the e-mail address an e-mail in which he can confirm membership in the e-mail list (“double opt-in”). If the email address has been confirmed, it will be permanently stored at the list provider until the email address is deleted by the owner of the email address or by us as the list operator”.

Newsletter

If you have subscribed to our newsletter, we will inform you regularly about upcoming events, new blog articles, specialist articles, white papers and presentations by our experts. Your data will be used exclusively for sending the newsletter. You can unsubscribe from the newsletter at any time free of charge (in writing / by telephone / by e-mail) with effect for the future.

Data protection statement for Microsoft Bing

This website also uses tracking services provided by Microsoft. If you are directed to our website by a Microsoft Bing advertisement, Microsoft Bing Ads will store a cookie on your computer. This enables us and Microsoft Bing to determine that someone has clicked on an ad, been forwarded to our website, and landed on a specified conversion page. In doing so, we are only able to register the total number of users who have clicked on a Bing advertisement and been directed to a conversion page. No personal information pertaining to these users or their identities is revealed. If you would prefer not to take part in this tracking, you have the option to refuse the cookie it requires, such as by setting your browser to automatically deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website. For further information on data protection and the cookies used by Microsoft Bing, please visit the Microsoft website (https://privacy.microsoft.com/en-US/privacystatement/).

Data protection statement for Facebook

Our online presence also uses the “Facebook Pixel” developed by Facebook, Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA). This feature makes it possible to track the behavior of users who have clicked on a Facebook ad and been directed to the website of the provider in question. The effectiveness of Facebook ads can then be assessed for statistical and market research purposes, which in turn can help optimize future advertising measures. The data we obtain through this process is anonymous, meaning it gives us no means of tracing the identity of any user. This information is stored and processed by Facebook on servers in Princeville, Oregon (USA), in order to facilitate a connection to each user’s profile. Facebook can then use the data for its own advertising purposes in line with its data usage guidelines (https://www.facebook.com/about/privacy/). As a result, Facebook and its partners can insert ads both on and outside of Facebook. A cookie may also be stored on your computer for these purposes. In your browser’s settings, you can allow or deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website.

How we use information we collect

We may use the information that we collect for the following purposes:

To provide, improve, and personalize our Website;

To monitor and analyze usage trends and preferences;

To facilitate payments and investments (Dwolla facilitates payments, not investments);

To communicate with you, including for administrative, informational, promotional, and marketing purposes, and to respond to your requests or inquiries;

To enforce this Privacy Policy or other terms to which you have agreed, and to protect the rights, property, or safety of us, our Website, our users, or any other person.

How we share information we collect

Businesses you invest in

We may share your information with businesses that you invest in. The information about you that we share with the businesses you invest in may include your public profile information and your address, email address, and Social Security number.

Other users and the public

Please note that your profile page is viewable by other users and the public. For information on privacy settings available to you, please see the “Choices You Have With Your Information” section below. Any comments or information you submit or share on public areas of the Website, such as questions for Fundraisers, your bio, or a description of your business, can be read, collected, or used by other users and the public. We are not responsible for the information you choose to submit or share on the public areas of our Website, such as investment pages or your public profile. We also share your information with other users when you send or receive direct messages from other users. Affiliates, Banks, and Partners. In order to provide the services on our Website, we may share your information with our affiliates and third parties, such as banks, portfolio companies, investment banking firms, accountants, and similar entities.

Service providers

We use service providers to provide certain services to us, such as analytics services, fraud detection, payment facilitating, and advertising and marketing services. We only provide our service providers with the information necessary for them to perform these services. Our analytics providers may collect information about your online activities over time and across different online services when you use our Website.

Change of control

In the event that EF is merged or sold, or in the event of a transfer or sale of some or all of our assets, we may disclose or transfer information we collect in connection with the negotiation and/or conclusion of such a transaction.

Other disclosures

We may disclose information about you to third parties if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, or terms of service, (c) to protect the security or integrity of our Website, (d) to protect the property, rights, and safety of us, our users, or the public, (e) to respond in an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.

Choices you have with your information

You can update the information you provided us by accessing your account settings. Through your account settings, you can also hide some portions of your profile from other users or the general public on the Internet as well as hide your profile from search engines that collect information from our websites.

You can also opt out of promotional email communications at any time by clicking on the unsubscribe link in an email your received from us. You can also update your communication preferences through your account settings on our Website.

Links to other websites

Our Website contains links to websites maintained by third parties. Please be aware that these third-party websites are governed by their own privacy policies and are not covered by our Privacy Policy. We are not responsible for the content or policies maintained by these websites. Please familiarize yourself with the privacy policy of any third-party websites you visit.

Security of your Information

The security of your information is important to us. We have implemented reasonable security measures to help protect the information in our care. However, no data transmission over the Internet or method of storage is 100% secure. As a result, while we strive to protect your information, we cannot and do not guarantee or warrant the security of information collected or otherwise obtained by us in connection with our Website.

Children’s privacy – Children under age of 13

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected the personal information from a child under the age of 13, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. If you are aware that a child under 13 has provided us with personal information, please contact us at info@Energyfunders.com.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@energyfunders.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Do not track

Some web browsers incorporate a “Do Not Track” (DNT) feature. Because there is not yet an accepted standard for how to respond to a DNT signal, our websites do not currently respond to such signals.

Processing in the United States

Please be aware that personal information may be transferred to and maintained on, servers or databases located outside your state, province, country, or other jurisdiction where the privacy laws may not be the same as those in your location. If you are located outside of the United States, please be advised that we transfer all information to the United States for storage and processing, and your consent to our Privacy Policy represents your consent to this transfer, storage, and processing.

Changes to our privacy policy

Please revisit this page periodically to stay aware of any changes to our Privacy Policy, which we may update from time to time. If we modify our Privacy Policy, we will make it available on our Website and indicate the effective date. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access our Website for the first time after such material changes are made. Your continued use of our Website after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of our Privacy Policy.

Retention of personal information

How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Service, then we will provide customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your EnergyFunders account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Acceptance of terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Contacting us / Owner and data controller

If you have any questions, comments, or concerns about our Privacy Policy, please email us at info@Energyfunders.com

EnergyFunders
2060 North Loop West
Suite 100
Houston, TX 77018
Info @ energyfunders . com
(713) 300 – 9996

GDPR: Permanently Deleting Your EnergyFunders Account

Permanently deleting your EnergyFunders account erases all of your information from EnergyFunders’s databases. After completing this process, you can no longer use any of your EnergyFunders services, your account and all its data will be removed permanently, and EnergyFunders will not be able to restore your account or retrieve your data in the future. If you contact EnergyFunders Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account.

Important:

This feature is available to all citizens of the EU. We are currently working on making it available for all countries, however some countries are not yet supported.

Note:

While permanently deleting your account removes you from the EnergyFunders database, search engines such as Google may still display your information temporarily until they update their own databases.
To keep your account secure, EnergyFunders waits 30 days before permanently deleting your account. During this 30 day period, your account is blocked and you are unable to access your account or data. At any point during this period, you may contact EnergyFunders Support in a reply to your deletion request and ask to stop the deletion process.

Deactivating your account does not delete your information from the EnergyFunders database.
Please let us know if you prefer to deactivate your EnergyFunders account.

To delete your EnergyFunders account and data:

Step 1 | Call +1-713-300-9996 or email info@energyfunders.com with a request to delete your account.
Step 2 | Your identify will need to be verified.
Step 3 | The request is processed, subject to a 30 day waiting period before permanent deletion.
Step 4 | After 30 days have passed, your account is permanently deleted.

Right of information, objection, and withdrawal

You have the right to access information regarding your stored personal data and correct, supplement, or delete this data at any time. Our contact information is available on the footer of our website, energyfunders.com. You can, of course, object to the use of your data going forward or revoke your consent to said use free of charge at any time. If you wish to do so, please contact us by e-mail info@energyfunders.com or by standard mail at the address found in the “Contact Us” section of our website.